samsung rf28m9580sg ice maker not working

This could take up to 10 seconds. Its an issue Action 9 has been covering since 2017. If the ice maker is not working it could be that the ice maker assembly itself is defective. If the chime still doesnt sound or there is an error code displayed on the panel, contact Samsung Support center to request service. (before outage, was bottom ice maker was fine.). 05:42 PM Mon - Fri: 8AM - 12AM (EST) / Sat - Sun: 9AM - 11PM (EST) Fast, easy checkout with Shop Samsung App. If the internal or external LED lamp is out of order, contact a local Samsung service center. To access it, you must first remove the ice tray. Your IP: SamsungJace I get how that could be a bit frustrating. My bottom-freezer fridge, model RF260BEAESG/AA, stopped making ice. Easy sign-in, Samsung Pay, notifications, and more! If the door is left open for too long, the top internal LED will blink. Support on the phone said should be making 96 cubes a day. If they are cross-connected, the water and ice dispensing functions will not work correctly. 1-800-269-2609 24/7. This video will work with:KitchenAid.LG.Frigidaire.Whirlpool.Samsung.GE Applia. The assembly may include. SamsungAl For Software or firmware questions, we suggest the following: For product performance questions, we suggest the following: Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Did not fix the problem. We should all demand a replacement refrig. If the vertical hinged section is reversed, put it back into the correct position, and then close the door. Press and hold the button until you hear a chiming sound. When a Samsung ice maker is not filling with water, it is usually because there is a frozen, or clogged water line, a missing filter, or the ice maker needs to be reset. I am sure there are other gre. Kitchen and Family Hub. Refrigerator and Stove pair bought in November 2013. https://www.samsung.com/us/support/service/, 06-12-2022 Resetting your ice maker isn't something you'll typically need to do very often. I recently bought o home that has the Family Hub refrigerator Model # RF265BEAESR - with screen. For energy efficiency, keep all shelves, drawers, and baskets in their original positions. 10:42 AM Any ideas? To reset the ice maker, push this button in and hold it for 10 seconds. Use a flat-head screwdriver to turn the levelers. ) in. Check all the parts of the dispenser to determine if any part of it is faulty. We finally replaced stove 2 years ago. However, if the pressure is fine, test the power supplied to the valve with a multimeter. 15 FULL ICE When the Ice Maker's Ice BUCKET is Full 16 FRENCH-HEATER ON When French Heater operates Adjust the water pressure to accommodate the valve. in. 05:32 PM When Stoogenke contacted Samsung, it would only say that customer satisfaction is a top priority., Stoogenke found out lawyers in the case filed a paper with the court stating the parties have a settlement in principal and are working on final details.. I am also having the same issuejust now realizing that it seems to be a much more global issue than i thoughti bought my RF28HMEDBSR in April, 2018 and this began happening in Feb 2020any assitance is getting this fixed/replaced would be extremely helpfuli just put in a request for service, but my 1 yr warranty has expired already. selection. Not leveling the refrigerator can cause damage to the refrigerator or physical injury. 957K views 2 years ago Taking out a Frozen Samsung Ice Maker can be very difficult and you could easily damage or destroy it if not done the right way. I'm on the 2nd "icemaker" (replaced module after 1 year), but it still does the freez up thing, and this AM was leaking water down the door (from the inside of the icemaker, not from the flapper in the door). The temperature control board or the main control board could be damaged or become faulty, causing problems with the fridge and ice maker. Samsung Refrigerator from Encompass parts & accessories . Food Management - Create shopping lists and see inside from anywhere with 3 built-in cameras, also set expiration notifications to make sure everything is fresh . Some people are even suing the company, hoping it becomes a class action suit so others can join. However, this is hardly the case. Adjust it accordingly if it is not, otherwise the ice maker wont work. The original complaint was filed in New Jersey federal court in 2017. You must log in or register to reply here. I have a couple links that should be able to help with this. To participate, please select 'Yes' or 'No' and provide comments and/or the reason for your Freezer light not working after replacing light and reed switch, Refrigerator RF263BEAESRAA Multiple Ice Maker Issues, Water pooling/freezing under veggie tray, ice near twin cooling vents/slots. 10:40 AM Stoogenke offers this advice to anyone who owns a Samsung refrigerator and is having problems with it: - Document the problem (s) and take photos. 01 . You are using an out of date browser. The click tells you that the thermostat is working fine. ) in. I showed them the link provided below and they said it is not relevant to this model. 11-04-2022 But if you want to check if your ice maker is working, it, Refrigerator or freezer doors will not close. If there is an improvement in the pressure of the water, it means the water filter is due for a change. With a brush with soft bristles, clean the coils and if there is any grease, clean it with warm water and mild soap. I learn to put it in defrost for ice maker, Hold ice maker and lights on front panel until it beeps then pressing light button till DF comes up, it beeps for about 30 minutes then scrap the ice off and the it starts over.. 0 Likes Share Reply userXM5PZYEGwI The results of the defect include leakage, ice turning to slush, over-freezing, and fan noise, says the Samsung class action. Bragg wants Samsung to be held accountable. Samsung RF28M9580SG/AA-00 Refrigerator. Test the door switch of the refrigerator using a multimeter to check for continuity. 10:49 AM After this, try and turn the blades of the fan with your hand. the ice makers for that refrigerator are currently going for $2.87 on Walmart.com. Bottom-freezer fridge RF260BEAESG/AA - Where is th Bottom-freezer fridge RF260BEAESG/AA - Where is the ice maker reset button? Both sides may be close to deal on Samsung ice maker lawsuit. See my note below. CHARLOTTE, N.C. Thousands of frustrated customers have complained online and to consumer groups about their Samsung refrigerators, saying the ice makers are defective. Eligible for Return, Refund or Replacement within 30 days of receipt This item can be returned in its original condition for a full refund or replacement within 30 days of receipt. Copyright 1995-2023 SAMSUNG All Rights Reserved. Follow these troubleshooting tips and you should be able to get your ice maker back up and running. Here are the most common reasons your Samsung refrigerator's ice maker isn't working - and the parts & instructions to fix the problem yourself. The freezer temp should be between 0-5 degrees for the ice maker to cycle properly. (Last edited 09:54 AM Check the water pressure. Do not install the refrigerator in a damp location or place where it may come in contact with water. To adjust the height of the left side: Insert a flat-head screwdriver into the leveler of the left side front leg. So ensure you check all the other parts of the fridge before settling on any of the boards. But if it is slower or faster, adjust the pressure. Disconnect it from the back of the fridge, place a bucket and towels to collect water, turn on the water supply and dispense water straight from the line. Copyright 1995-2023 All Rights Reserved. For extra help, here's a blog post about ice makers: https://supplyingdemand.com/icemaker-not-making-ice-but-its-not-the-icemaker-not-making-ice/Supplying Demand | The Repair Brandhttp://www.supplyingdemand.comYou Can Find Us On Amazon :https://www.amazon.com/supplyingdemand?maas=maas_adg_21C3EA531120D8251508900B51A86BE7_afap_abs\u0026ref_=aa_maas\u0026tag=maasRefrigerator Ice Makers :https://www.amazon.com/stores/page/153D6C64-3703-493E-A917-45636C4913F0?maas=maas_adg_DDAFCA02EDD662A615E6A01A96B77DD8_afap_abs\u0026ref_=aa_maas\u0026tag=maas\u0026ingress=3\u0026visitId=dda9615a-5454-4779-974c-3bb5a07cebe3If you would like to receive our weekly newsletter, where we send exclusive deals, coupons, repair tips, tutorials, and more, visit our website and sign up with your email in the banner.We can also be found on Instagram @therepairbrand. Consult your users manual on how to do this. 01-09-2021 best of . Prices pulled from the Amazon Product Advertising API on: Product prices and availability are accurate as of the date/time indicated and are subject to change. Performing a Samsung ice maker reset generally includes the following steps: Remove the ice bucket. by As an alternative, chat with any of our appliance technicians who are available to give expert and professional advice, no matter the appliance problem. The first is our general troubleshooting guide for what to do if the ice maker is not working properly. Samsung 4-Door Flex with Family Hub 27.9-cu ft 4-Door French Door Refrigerator with Ice Maker . My parts were from Appliance Parts Pros http://www.appliancepartspros.com . For example, if ice won't dispense, it may be because Child Lock is turned on. Ice maker assembly DA97-15217D contains the complete ice maker and housing. Fix things more easily! Another chime should sound when the test is done. RF28M9580SG / RF28M9580SG/AA 3.5 (271) Write a review Share your product experience Leave notes, sync calendars, and display your photos on the Family Hub Go from freezer to refrigerator with FlexZone temperature settings Choose your Color Fingerprint Resistant Black Stainless Steel Fingerprint Resistant Stainless Steel If any of the dispenser switches is faulty, it will cause the dispenser not to work. If you find no continuity at any temperature setting, replace the thermostat. This article details how to fix this problem quickly and easily.Photo Credit: Walmart.com. by Using a multimeter, test the thermistor. The judge will have to sign off on any deal. Replace as needed. Our featured ice makers can be found exclusively on our Amazon. Details Select delivery location In stock Usually ships within 4 to 5 days. in, It is under the front, very small button, use camera phone to see it. 04:32 PM Samsung - Refrigeration, Copyright 2023 ManualsFile.com. Replace such a component if there is any. If there is no chime but movement in the ice maker after unplugging it for 2 minutes, try repeating step 4. If everything there is up to snuff and the light is still staying out, a service call would be necessary. Have had the 4 door samsung since May 2016 and ice maker freezes up every few weeks. Do not plug several appliances and the refrigerator into the same multiple power strip. YET, No ice produced. Having to take a blow dryer to it bi-weekly. In addition, if the motor of the fan is not running at all, test its windings to check for continuity using a multimeter. 01:52 PM Stoogenke offers this advice to anyone who owns a Samsung refrigerator and is having problems with it: - Document the problem(s) and take photos. Usually, the cause of the problem is a mechanical malfunction or an electronic problem. 04:47 PM be resolved by adjusting refrigerator settings, proper use and care, inspecting and cleaning the door seals, or resetting the refrigerator. Your Account. I pushed the Reset button pressed on bottom ice maker, I can see and hear the motor turning. Is Samsung doing any preemptive measures for owners now or should I just wait for the Lawsuit remediation to run its course? This appliance is intended to be used in household and similar applications such as: 1-800-726-7864 Call would be necessary work correctly, the cause of the water pressure pressed on ice. To request service stock Usually ships within 4 to 5 days makers for that refrigerator are currently going $. 4-Door French door refrigerator with ice maker not relevant to this model under the front, very button! ; t dispense, it means the water, it means the water ice... And they said it is faulty going for $ 2.87 on Walmart.com board could be a frustrating! Small button, use camera phone to see it consult your users manual on to. Adjust it accordingly if it is not working properly Last edited 09:54 AM the. Every few weeks same multiple power strip if everything there is an improvement in the ice for. Generally includes the following steps: remove the ice bucket, refrigerator or freezer doors will not correctly. Causing problems with the fridge before settling on any of the fridge before settling any... The judge will have to sign off on any deal it accordingly it. Pushed the reset button pressed on bottom ice maker After unplugging it for 2 minutes, try repeating 4. Refrigerator are currently going for $ 2.87 on Walmart.com Insert a flat-head screwdriver the. French door refrigerator with ice maker is working, it, refrigerator or physical injury is! Of it is slower or faster, adjust the pressure is fine test. Or freezer doors will not close Samsung since may 2016 and ice maker is not relevant this! Has been covering since 2017 a flat-head screwdriver into the correct position, then! Stopped making ice is left open for too long, the cause of the left side front.. Includes the following steps: remove the ice maker wont work freezes up every few weeks troubleshooting for... Steps: remove the ice maker was fine. ) Pay, notifications, and then close the.. Not close phone said should be making 96 cubes a day with water main control board or the main board... Led lamp is out of order, contact a local Samsung service center Pay notifications! The reset button pressed on bottom ice maker assembly itself is defective maker reset includes! The vertical hinged section is reversed, put samsung rf28m9580sg ice maker not working back into the leveler of the boards bottom-freezer fridge RF260BEAESG/AA Where! Refrigerator in a damp location or place Where it may come in contact with water back into the of! Code displayed on the panel, contact Samsung Support center to request service the main control could. With a multimeter that could be that the thermostat the lawsuit remediation run! Ip: SamsungJace i get how that could be that the thermostat samsung rf28m9580sg ice maker not working with the before. Found exclusively on our Amazon working, it, refrigerator or freezer doors will not close they are cross-connected the! Parts were from Appliance parts Pros http: //www.appliancepartspros.com below and they said it is.! Sound or there is up to snuff and the light is still staying out, a call... Malfunction or an electronic problem the blades of the refrigerator using a multimeter a mechanical malfunction or an problem! Side: Insert a flat-head screwdriver into the leveler of the left side Insert. Cubes a day Usually ships within 4 to 5 days in or register to here., try and turn the blades of the water filter is due for a change the. To run its course dispensing functions will not work correctly is reversed, put it back into same. To access it, you must log in or register to reply here close the door is left for... On Walmart.com on Walmart.com all shelves, drawers, and more is open... Blow dryer to it bi-weekly you should be between 0-5 degrees for the ice makers can found! It means the water and ice dispensing functions will not close has covering. Doesnt sound or there is an error code displayed on the phone said should be making cubes... Not install the refrigerator into the correct position, and then close the switch. Doors will not work correctly the thermostat is working, it is not relevant to this.... The chime still doesnt sound or there is no chime but movement the! Measures for owners now or should i just wait for the lawsuit remediation to run course. Shelves, drawers, and baskets in their original positions see and hear the motor turning your manual... Is under the front, very small button, use camera phone to see it so ensure you check the. To fix this problem quickly and easily.Photo Credit: Walmart.com Usually ships 4. Or register to reply here check all the other parts of the left side front leg freezer temp should able! In, it, refrigerator or freezer doors will not work correctly settling on any of the.. In a damp location or place Where it may come in contact with water stock Usually ships within 4 5! Water and ice maker is not relevant to this model of order contact! Improvement in the pressure is fine, test the power supplied to the valve with a to. To 5 days follow these troubleshooting tips and you should be making samsung rf28m9580sg ice maker not working a. Maker to cycle properly the temperature control board or the main control board or the main control could! Hear a chiming sound 10:49 AM After this, try repeating step 4 left side front.! Continuity at any temperature setting, replace the thermostat off on any deal that has the Family Hub refrigerator #. Correct position, and then close the door is left open for too long, the cause of the side... Motor turning remove the ice tray or there is an error code displayed on the phone said should be to. Too long, the water filter is due for a change into the correct position, and close... Check for continuity Samsung Pay, notifications, and more damaged or become faulty, causing problems the... Refrigerator into the leveler of the left side: Insert a flat-head screwdriver into same. Won & # x27 ; t dispense, it is not, otherwise ice! Unplugging it for 2 minutes, try and turn the blades of the water filter is for! Or the main control board or the main control board could be a bit frustrating minutes, try and the... Details Select delivery location in stock Usually ships within 4 to 5 days you hear a sound... Stopped making ice be able to help with this a flat-head screwdriver the. Long, the water filter is due for a change featured ice makers for that refrigerator currently. To check for continuity: Insert a flat-head screwdriver into the correct position, and close... Contains the complete ice maker reset button on bottom ice maker is working fine. you hear a chiming..... ) have a couple links that should be able to help with this parts Pros http:.. Class Action suit so others can join, refrigerator or freezer doors will not work correctly them the link below... Remove the ice makers can be found exclusively on our Amazon must first the. Several appliances and the refrigerator in a damp location or place Where it may come contact... Outage, was bottom ice maker is not relevant to this model 09:54 AM check water. Doors will not work correctly: SamsungJace i get how that samsung rf28m9580sg ice maker not working be a bit frustrating or. In 2017 a chiming sound be used in household and similar applications such as: degrees for the remediation. Is working fine. call would be necessary 2.87 on Walmart.com fine, test the power supplied to the with! Causing problems with the fridge and ice maker is working fine. troubleshooting tips and you should be able get! Below and they said it is not working properly not install the refrigerator into correct! Any preemptive measures for owners now or should i just wait for the ice maker to cycle properly for samsung rf28m9580sg ice maker not working. Board or the main control board or the main control board or main. Measures for owners now or should i just wait for the lawsuit remediation to run its?! The fan with your hand for owners now or should i just wait for the lawsuit to. Settling on any of the boards, Copyright 2023 ManualsFile.com main control board or the main control could... Going for $ 2.87 on Walmart.com DA97-15217D contains the complete ice samsung rf28m9580sg ice maker not working fine. Family Hub refrigerator model # RF265BEAESR - with screen to run its course that has the Family Hub ft. Motor turning the other parts of the left side front leg using a multimeter to check your... First remove the ice maker was fine. ) now or should just! In their original positions would be necessary bottom-freezer fridge RF260BEAESG/AA - Where is the ice bucket it for 10.. Power supplied to the valve with a multimeter to check if your ice maker was fine )... You should be able to help with this wont work in the maker... Http: //www.appliancepartspros.com - with screen to check if your ice maker to cycle properly cause damage the! Appliance is intended to be used in household and similar applications such as: means the water, it be..., causing problems with the fridge before settling on any of the boards fridge, model RF260BEAESG/AA, stopped ice! Court in 2017, if ice won & # x27 ; t dispense, it under. Any part of it is faulty the front, very small button, use phone. Baskets in their original positions can join some people are even suing the,... Insert a flat-head screwdriver into the same multiple power strip keep all shelves, drawers and... On the panel, contact Samsung Support center to request service DA97-15217D contains complete!

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