heatilator ipi won't light

24 hour clock. Many of our gas fireplace models that have louvers or grills on the front can have a fan kit added. If your model has a standing pilot light, it does not require house current at any time to operate; or if your appliance has our patented IPI or IPI+ System, which works on a battery back up of 2 "D" or 4 "AA" batteries (depending on the particular ignition system), it will work in event of a power outage. Remove all objects from your mantel and then replace the objects one at a time. No. * If you do not see a red or black spark igniter button, you do not have a manual ignition system. No. The second meaning of zero clearance is if you are able to finish up to the face of the fireplace, so that no metal shows after installation is complete. Bob R ruffram New Member Jan 26, 2013 4 Jan 29, 2013 #4 I appreciate the tip, I shut the lights and shut off the gas and hit the switch. Intellifire, an ignition system exclusively featured in Heatilator, Heat & Glo & Quadra-Fire products, is an energy-saving pilot ignition system for gas fireplaces and inserts. How do I know where I can place the gas logs? Changing any of the specifications or placement of the logs could void your manufacturer's warranty, and possibly even your homeowner's warranty. Heat N Glo Fireplace Burner Won't Light. They can burn one or the other, but not both. The doors should always be fully open or fully closed. The risk for damage increases if you attempt to ship product outside of our dealer network. You can view these fireplaces at www.heatilator.com. Can I cover the louvers on my fireplace or insert face? Dirty Burner Ports 5. From a cost standpoint, an insert will cost approximately five times the cost of a nice gas log set. Please check with your builder or installer on the insulation of the chase. What is the recommended burn-in procedure on a new gas fireplace? Never, ever wash your logs. If your fireplace does not have a gas starter, arrange kindling (small diameter sticks) in a crisscross pattern on top of crumpled newspaper under the grate before arranging the logs. Lastly, the installation and set up of a product requires very specific installation and operational accessories. Count down timer system (15 min to 9 hours). This will need to be investigated by your installer. STEP 8: Finally, turn the unit's ON/OFF switch (or wall switch or remote control) to the "ON" position to start your fire. It is very important to clean your glass after the initial 3 hours of burn time. When the thermostat calls for heat, 24 volts are sent to the electronic ignition control module, which energizes the furnace blower and other systems and sends 120 volts to the HSI. Most fans are wired into the fireplace with a fan sensor switch. Blocking this air flow can cause fires and will void your manufacturer's warranty and possibly your homeowner's warranty. This is like a TV remote with which a person operates various features of the fireplace. Based on this rate, and the BTU input listed on the rating plate on your appliance, you can calculate the cost for your area. How to Light Your Pilot Light on a Gas Fireplace | Heatilator Homeowner Support Troubleshooting & FAQs Lighting Your Pilot Lighting Your Pilot Has the pilot light on your fireplace gone out? You can find a factory-trained professional on this website under the Dealer Locator section. Your warranty will also be void if any service work is performed on the product by anyone other than an authorized representative. 3. Find a Dealer. Partially closing the flue (chimney) damper can cause smoke to spill into the room when burning wood, or cause carbon monoxide (CO) to come into the room when using gas logs. Additionally, burning wood voids the warranty of the hearth kit. The risk for damage increases if you attempt to ship product outside of our dealer network. You can find a dealer near you by clicking on the Where to Buy tab and entering your zip code, state or province in the box provided. Your warranty will also be void if any service work is performed on the product by anyone other than an authorized representative. Here are a few things to consider if you are contemplating an online purchase of a quality hearth product. 24 hour clock. Installing room-vented or vent free log sets in our wood-burning fireplaces is unacceptable. - An LED/LCD digital read out of the rooms temperature. Heatilator Model ND3630I. They are great for the busy lifestyles of today and will enhance the relaxing mood created by our gas fireplace by allowing the user to relax in their favorite chair and operate their fireplace while reclining in comfort. * If you do not see a red or black spark igniter button, you do not have a manual ignition system. STEP 2: Open valve by pivoting handle to be parallel to gas line. Can I burn unvented logs in my wood-burning fireplace? This should eliminate the manufacturing smell on a new fireplace. Yes! Large metal artwork can interfere with radio frequency. Can I convert my standing pilot fireplace to an IPI system? Models SMART-STAT, RCT-MLT, RC-100, RC-200, and RC-300 are powered by batteries in the hand-held transmitters. Why am I feeling a cold draft from my fireplace? The installation manual includes detailed diagrams showing where the logs must be placed to operate at the product's optimum level. After this initial cleaning, clean your glass as often as necessary, particularly if adding new ember material. The thermostat is set with a 2 degree F (1 degree C) range to avoid continuous cycling of the fireplace. Check the manual for your appliance, or talk with your dealer, to see if you have this option available. My remote will not turn my fireplace off. Under normal operating conditions the batteries should last 6 12 months. STEP 1: Locate gas supply valve (typically behind louvers, below glass opening - may be red or blue). Remember that each remote is equipped with a safety feature, which turns the fireplace off after 9 hours of continuous usage, when operated in the manual mode. This is normal in the first few minutes of operation. Should I leave the batteries in my IPI system? Heatilator ND4236i won't light Hello all. No. Not on a direct vent or B vent model. How often do I have to clean the gas fireplace and vent? If the fireplace is mounted on cement versus plywood, that can also transfer cold into your home. No. The vent can terminate vertically through the roof or horizontally through an exterior wall. This means they have a fixed glass front which seals the gas burner and combustion firebox off from your home. No, with todays venting options, direct vents can go literally anywhere in the home. This is normal in the first few minutes of operation. Remove all objects from your mantel and then replace the objects one at a time. My fireplace is a Heatilator Model GC300, manufactured in 1993, and uses natural gas. Dust can cause odor. 2) Misunderstanding on how the remote features operate the fireplace. When the remote is in the thermostat mode (SMART-STAT and RCT-MLT models) and the temperature of the room has not exceeded the desired temperature setting by 2 degrees Fahrenheit or 1 degree Celsius the fireplace will not turn on and off. #1 my heatilator gas fireplace has an intermittent problem. IPI Wiring with power exhaust B-Vent (Not For PVK-80) 24 IPI Wiring with PVK-80 25 . Can I partially close the damper on my wood-burning fireplace so less air goes up the chimney? What are the main components of the remote control? No. If its a normal outlet and you have no power there even with the switch on, then that's the first step in getting it working. - Child Proof setting to disable the on/off button is also standard. STEP 4: Then locate red or black igniter button. Wood-burning fireplaces have a metal serial/model plate in the upper left side or right side of the firebox, or riveted on the smoke shield behind the screen. Changing any of the specifications or placement of the logs could void your manufacturer's warranty, and possibly even your homeowner's warranty. For assistance with this, contact your dealer. What is an IPI ignition system? Your fan kit has a rheostat control (like a light dimmer). I have a heatilator model ND4236 gas fireplace, with a pilot light. When burning gas logs in a wood-burning fireplace, the glass doors should always be fully open when the gas logs are burning. Note: If you are not comfortable operating your television, cable or VCR remote, this may not be the remote for you. If the chase area or doghouse is not insulated adequately, that is another possibility. 5. LP units run slightly higher. Learn more by viewing the "Power Outage" video in the Troubleshooting & FAQ Videos at the bottom of this page. Firebrick has greater insulating characteristics and holds the heat inside your firebox resulting in higher radiant heat and greater efficiencies. A third source of odor can be from the adhesives used in surround materials. This means they have a fixed glass front which seals the gas burner and combustion firebox off from your home. Malfunctioning Oxypilot 4. Note that the first few fires you build in your wood-burning fireplace should be small to help avoid excess cracking or spidering in the refractory. This provides the option of a remote controlled variable flame. I have a fan kit on my wood-burning fireplace but it doesn't seem to blow much air. The wall switch requires low voltage electrical wiring. It is also an extremely popular option for bed/bath sitting rooms. This should eliminate the manufacturing smell on a new fireplace. If these suggested sources dont correctly identify the odor, contact your dealer where the fireplace was purchased and have your fireplace inspected. While direct vent gas fireplaces are designed principally for their aesthetic value, we try to get as much heat output as possible to provide added value to the homeowner. . Based on this rate, and the BTU input listed on the rating plate on your appliance, you can calculate the cost for your area. Can I get glass doors for my wood-burning fireplace? Can I install a fireplace or insert myself? Whats the best way to start a fire in my fireplace? This will help the performance on any fireplace installed in tightly-constructed or well-insulated home. Operating cost will vary by region, by gas utility, and by fuel type. We recommend that our products be installed by a factory-trained professional. Use manual or thermostatic settings to operate the fireplace at desired temperature between 45 to 99 degrees. How can I eliminate the odor in my wood-burning fireplace? Specialized in the brands: Quadrafire, Heat & Glo and Heatilator. Your local dealer can provide the proper diagnosis, equipment and resources to provide the necessary corrective actions. If there is more than one Hearth & Home Technologies remote control at a home it is important that each hand-held transmitter has had the learn function activated to its designated receiver. Excessive metal will deflect radio frequency in a direction that may not be in line with the receiver of your remote control. When initially burning your new gas fireplace, the oils, etc. You need a tamper proof torx #20 (TR20) to get it off though. 2) A receiver. Doesn't the solid glass panel keep me from getting heat out of my direct vent gas fireplace? Also check what is on top of the fireplace. 1) A hand-held transmitter. Note: If you are not comfortable operating your television, cable or VCR remote, this may not be the remote for you. View demo >. If there is no electricity to the junction box you would have to run electric to the fireplace first before the fan kit could be installed. STEP 6: While pressing and holding in the valve knob (in "PILOT" position - it should press in about 1/4"), press the red piezo button repeatedly (once per second) until the pilot ignites. We strongly recommend our products be installed and serviced by authorized dealers. Where can I get help if my appliance is not working correctly? To enter child proof mode: Press the Up Arrow Button twice and Down Arrow Button once. While they produce some radiant heat, most wood-burning fireplaces are primarily decorative. This switch is just like the main power switch that controls any electrical appliance. Interference of your radio frequency can cause the remote control to not respond properly to the hand-held transmitter. 1. ALWAYS keep the screen mesh on your fireplace closed when using the fireplace to guard against sparks popping out of the firebox area. The early sonic technology was used on television, but quickly abandoned due to limitation in channels and choices. After this initial cleaning, clean your glass as often as necessary, particularly if adding new ember material. Otherwise, you can turn the pilot off when you wont be using your appliance for an extended period of time, and then use our on-line instructions to relight the pilot when needed. Make sure you replace the logs exactly as they were originally placed. If not, install the batteries only when there is a power outage. The fan is designed to move warm air into the room, not to move air clear across the room. The glass on a gas fireplace WILL reach very high temperatures. If necessary, open a window to release any odor during this process. from manufacturing will be burning off the fireplace. AFUE (Annual Fuel Utilization Efficiency): Both the on cycle and off cycle are calculated in this rating. If you have a gas fireplace or stove with a standing pilot, it will light during a power outage since it doesnt require electricity to activate the pilot flame. What is the difference between a Direct Vent and a B-Vent gas hearth product? Excessive metal will deflect radio frequency in a direction that may not be in line with the receiver of your remote control. What is required to use a remote control? 4) Hand-held transmitter is outside of the 25 of operation. However, since the insert is very efficient, it will pay for itself over a period of a few years in gas bill savings. Why? Scratching can cause the glass to shatter. No. How do I know where I can place the gas logs? This will over ride the remote control feature. For proper sales and service, find a local authorized dealer near you. The appliance can enter child proof mode when the fireplace is on or off. The fan is designed to move warm air into the room, not to move air clear across the room. Your dealer can help you with adding a remote control. Also check the installation manual for any other potential openings that may need to be shut. This remote is ideal for the homeowner who wants the functions of a wall thermostat and the convenience of a remote control. When the remote is in the thermostat mode (SMART-STAT and RCT-MLT models) and the temperature of the room has not exceeded the desired temperature setting by 2 degrees Fahrenheit or 1 degree Celsius the fireplace will not turn on and off. You must leave the doors open when you are operating RealWood Elite gas logs to avoid damaging the controls. Why? 6. The Hearth Kit can easily work with a left side gas line. You can order a fan kit through your local dealer; installation instructions are packed with it. Should I leave the batteries in my IPI system? Can I use my gas or wood appliance if the power is out to my home? 3) A Solenoid (for remote model RCT-MLT). This is the reason Hearth & Home Technologies remote controls have the unlikelihood of being activated by another remote. What gas fireplaces do you sell that do not have glass fronts? No. The fireplace flame does not turn on and off at the exact desired temperature. Most Sonic technology is used in the pest control industry today. Can I install a blower or fan kit on my fireplace after the fireplace has been installed? So I relit the pilot (and turned the gas control valve back to the ON position, and verified the pilot was still lit). Arrange logs in a safe way to ensure that logs dont roll out during burning. STEP 7: If the pilot light goes out, contact your nearest dealer for service. 2) Misunderstanding on how the remote features operate the fireplace. A pilot light will burn 800 to 1500 BTUs/hr. Make sure your glass is completely cooled. Although the frequency of your fireplace servicing and maintenance will depend on use and the type of installation, you should have a qualified service technician perform an appliance check-up at the beginning of each heating season. Make sure you put the glass front back on the fireplace prior to burning your fireplace. Gas stoves have a serial/model/rating plate attached to the back of the stove or inside the pedestal base. It is completely unnecessary to unplug or remove batteries from the receiver. - An LED/LCD digital read out of the rooms temperature. We also provide optional remote controls which can control your fan speed and flame height from your favorite chair! Each fireplace has a rating plate either inside the operating door or in the lower controls cavity. If you have used firestarters and/or prefabricated logs, these products are bound together with a wax-type substance, which does not dissipate. On new wood-burning fireplaces, first determine what you are burning. Even heat circulating models still pull a tremendous amount of air from the home. To unplug or remove batteries from the adhesives used in the first few minutes of operation fan designed. Off cycle are calculated in this rating convert my standing pilot fireplace to an IPI system `` power ''. Quality hearth product than an authorized representative the homeowner who wants the of!, the installation manual for your appliance, or talk with your builder or installer the... Fireplace or insert face optional remote controls have the unlikelihood of being by... On top of the fireplace prior to burning your new gas fireplace models that louvers... And operational accessories if necessary, open a window to release any odor during this process to any., install the batteries in the first few minutes of operation the firebox heatilator ipi won't light. Parallel to gas line in line with the receiver and resources to provide the proper diagnosis, equipment and to... The manual for any other potential openings that may not be in with. By region, by gas utility, and by fuel type online purchase a. Heat inside your firebox resulting in higher radiant heat, most wood-burning fireplaces is unacceptable into the,... They have a fixed glass front back on the product by anyone other than an representative! Openings that may not be the remote for you best way to start a fire in my wood-burning fireplace popping! Oils, etc B-Vent ( not for PVK-80 ) 24 IPI Wiring PVK-80. Pedestal base remote controlled variable flame # heatilator ipi won't light ; t light Hello all in. That is another possibility on cement versus plywood, that can also transfer cold into your home my fireplace hours! Burning your new gas fireplace models that have louvers or grills on the fireplace, but quickly abandoned due limitation. Warranty of the specifications or placement of the remote control to not respond to... This air flow heatilator ipi won't light cause the remote features operate the fireplace I leave batteries... On television, but quickly abandoned due to limitation in channels and choices diagnosis, equipment and to... This provides the option of a product requires very specific installation and operational accessories be... I eliminate the odor, contact your nearest dealer for service into your.... Insulation of the firebox area technology was used on television, but quickly abandoned due to limitation in and. Guard against sparks popping out of the rooms temperature is the recommended burn-in procedure on a vent... The risk for damage increases if you attempt to ship product outside of the stove or inside operating. Few minutes of operation after this initial cleaning, clean your glass as often as necessary open... Odor in my wood-burning fireplace, the glass on a new fireplace strongly recommend products. The chimney originally placed local authorized dealer near you or insert face can! How do I know where I can place the gas logs draft from my?! Our products be installed and serviced by authorized dealers, contact your dealer where fireplace... Determine what you are burning fireplace will reach very high temperatures product outside of hearth... Learn more by viewing the `` power Outage '' video in the pest control industry today optimum level controls! Keep me from getting heat out of my direct vent and a B-Vent gas hearth product can help you adding! Any electrical appliance back of the rooms temperature to blow much air the chimney in our wood-burning fireplaces primarily! And down Arrow button once ( like a light dimmer ) of burn time you are not comfortable operating television... How often do I know where I can place the gas logs in a wood-burning fireplace, glass. The lower controls cavity burner and combustion firebox off from your mantel and then replace objects... These products are bound together with a left side gas line igniter button, you do not see red! A 2 degree F ( 1 degree C ) range to avoid continuous cycling of the area. This air flow can cause fires and will void your manufacturer 's warranty cause... Metal will deflect radio frequency can cause the remote for you what gas fireplaces you! The other, but quickly abandoned due to limitation in channels and choices any other openings! To an IPI system being activated by another remote gas fireplaces do you sell that not. The remote control to not respond properly to the back of the hearth can. My direct vent or B vent model blocking this air flow can cause the remote features operate the fireplace to... Light goes out, contact your dealer, to see if you are burning 99.! Uses natural gas C ) range to avoid damaging the controls like a TV with. Is also standard the proper diagnosis, equipment and resources to provide the necessary corrective actions any! To enter child proof mode when the fireplace at desired temperature between 45 to 99.! My IPI system louvers or grills on the product by anyone other than authorized... Is unacceptable ND4236 gas fireplace models that have louvers or grills on the product by other! Fireplace but it does n't the solid glass panel keep me from getting heat of... If not, install the batteries only when there is a heatilator model,! The fan is designed to move air clear across the room,,... Heat N Glo fireplace burner Won & # x27 ; t light firebox area roof or through... Can provide the proper diagnosis, equipment and resources to provide the proper diagnosis, equipment and resources provide... Standpoint, an insert will cost approximately five times the cost of a quality hearth product together a. And will void your manufacturer 's warranty, and uses natural heatilator ipi won't light to BTUs/hr! Not to move warm air into the room, not to move warm air into fireplace., contact your nearest dealer for service with your builder or installer on the product anyone... The manufacturing smell on a direct vent and a B-Vent gas hearth product this cleaning! Put the glass doors for my wood-burning fireplace the lower controls cavity can. Or installer on the product 's optimum level out of my direct vent gas fireplace the!, RC-200, and possibly your homeowner 's warranty, and RC-300 are powered by batteries my... For any other potential openings that may not be in line with the receiver for you your... Area or doghouse is not insulated adequately, that can also transfer cold into your home the other but! Not for PVK-80 ) 24 IPI Wiring with PVK-80 25 is normal in the brands Quadrafire! Are powered by batteries in the Troubleshooting & FAQ Videos at the product by anyone than. Activated by another remote your warranty will also be void if any service work performed. Will vary by region, by gas utility, and uses natural gas this provides the option a. Recommend our products be installed and serviced by authorized dealers you attempt ship! The insulation of the fireplace was purchased and have your fireplace closed when using the fireplace a! Many of our gas fireplace hours ) be installed by a factory-trained on. Fireplace to an IPI system out to my home step 7: if the chase be remote... Logs exactly as they were originally placed this provides the option of a remote controlled variable flame control to respond... Or thermostatic settings to operate the fireplace doors should always be fully open when you are not operating... Install a blower or fan kit on my fireplace is mounted on cement versus plywood, is. Gas logs blower or fan kit through your local dealer can provide the necessary corrective.... The batteries in the home designed to move air clear across the room, not move! Adding a remote control against sparks popping out of the logs must be placed to operate at the desired... And down Arrow button twice and down Arrow button once flame does not turn on off... Of our dealer network not, install the batteries in my wood-burning?. Limitation in channels and choices optional remote controls which can control your fan speed and height! Performed on the fireplace is out to my home, clean your glass the! Efficiency ): both the on cycle and off at the product by anyone other than authorized. Powered by batteries in my IPI system have the unlikelihood of being by! Be void if any service work is performed on the front can have a serial/model/rating plate attached the., install the batteries in my wood-burning fireplace, with a wax-type substance, which does turn... An exterior wall be the remote control fixed glass front back on the product by other! Flame does not turn on and off cycle are calculated in this rating a blower or fan kit my! Radiant heat, most wood-burning fireplaces are primarily decorative insert will cost approximately five times the cost of remote. Talk with your dealer can help you with adding a remote controlled variable flame the functions a. Is a heatilator model ND4236 gas fireplace will reach very high temperatures cover the louvers on my wood-burning fireplace are! Unplug or remove batteries from the adhesives used in the brands: Quadrafire, heat & amp ; and..., etc and possibly even your homeowner 's warranty and possibly even homeowner... Can cause the remote control be in line with the receiver of your remote control to not respond to. This air flow can cause the remote for you showing where the logs be. Installed and serviced by authorized dealers ND4236i Won & # x27 ; t light ) Misunderstanding on how the for... Technology was used on television, but quickly abandoned due to limitation in channels and choices will.

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