momentum camera will not reset
2. Cori HD Smart Home Security Camera; Cori HD Smart Home Security Camera (2-Pack) Robbi 1080P Smart Camera; Knok Video Doorbell; Aria LED Floodlight with Wi-Fi Camera; 720p WiFi Camera; Garage Door Controller; Cloud Storage; The App; App; Momentum Capture Plans; Support; My Account Go to the App menu and select the menu (3 blue lines) at the top left corner of the dashboard screen. If you think you are missing a part, please contact our Customer Service Team: Timing allows you to set temperature schedules for any time of the day of the week. You must wait for the entire 20 second clip to record or else it will not save. Must have a wired connection to supply power to the Knok. 1. Tap the Pair icon, then select the Garage Door Controller option. 4. You may tap it again to turn it off as well. However, if the device is disconnected from the internet you may also reset the device by opening the camera on the Aria floodlight. 1. (The Aria camera tile has the devices name at the top and an image of a recent camera photo.) You have two options: insert your own micro-SD card or subscribe to a Momentum Capture storage plan through the Momentum app. This process will erase the cameras current Wi-Fi connection and will need to be re-paired again to the new Wi-Fi from the Momentum app. B. The Niro Garage Door Controller can be scheduled to record motion events 24 hours a day, however it cannot continuously record non-stop video. Sure! We recommend the Aria to be placed any wall mount location where there is an existing floodlight, and at least 6 feet above the ground. Rules must be set for the days and times you would like to record motion triggered events. Tap or swipe along the grid screen to select or deselect the areas. You will need a 2.4GHz (802.11bg/n) on your home or office system for Wi-Fi connectivity. Download the Momentum Smart Thermostat App. Wiring Assembly instructions. a. Tap the icon to activate the siren. Why is my Momentum camera not working? The camera has Infrared (IR) night vision built right in. If you have multiple cameras, they may show up on different pages. Tap the check mark to save the setting. Yes, just like a standard floodlight. Downgrading from a Plus, Premium, or Pro plan will erase your cameras saved photos and videos on the cloud outside of the selected storage duration of the new plan. Note the recordings will be saved until the micro-SD card is full. Try force closing the app, then open back and try re-pairing. Select the Arias Light option, then select the days and timeframe when you want the lights to stay on. Go to the App menu and select the menu (3 blue lines) at the top left corner of the dashboard screen. a. Hold the rubber RESET button on the back of the device for 10 seconds or until you hear the reset tone. This will take you directly to the live view screen. 2. 6. You will receive an email notification on every step of the process. (iOS 9.0+ / Android 6.0+). 2. - Make sure to lock the bracket before closing the rubber cap again. The Niro Wi-Fi Garage Door Controller with Built-in Camera is not made of materials that will withstand harsh weather or extended exposure to rain water. We have provided the links below for your convenience. iii. We have devoted an entire page to this topic! It must also be at least Class 4 or higherand in FAT32 format. Once the schedule time arrives, the thermostat will automatically set the temperature range to the set Timing values. The microSD card allows you to record a certain number of hours, and then the recording will loop around to the beginning and record over the earliest saved data. Make sure your thermostat is still connected to the WiFi network. With a wired (plugged in) connection you have the advantage of unlimited power and never having to worry about changing or charging a battery. ii. Check your compatibility. Yes, with the exception of the older generation camera model (MOCAM-01/02/03) since it runs on a different Momentum app. Your videos can then viewed from your Activity page. 4. 2. A. It is also programmed to try to avoid false alerts from trees and smaller uninteresting motion. a. Yes! Support for desktop devices is not currently offered. Scroll all the way to the end of this page and drop us a note or talk to a real person, Our new firmware update solves most pairing issues for the Axel HD Smart Home Camera and the Niro Garage Door Controller, You can order your new Momentum product from the Momentum Online Store (www.momentumcam.com). Tap it again to turn it off. Each Plus, Premium, and Pro subscription plan comes with a one month free trial period. 2. - Open the rubber cap from the side labeled OPEN. Just swipe left or right to access the additional camera tiles. 5. Please visit ourMomentum Capture pageby clicking on the "Momentum Capture" tab in the navigation bar or reach out to our team athelp@momentumcam.com. b. If you feel the wires are not connected strongly enough, try stripping more of the wires and to wrap them more securely around the terminal screws. The Momentum Garage Door Controller is compatible with most current brands. 2. Connect the other ends to the terminals on the back of the Garage Door Controller (making sure you insert on the first two inner terminals). For a stronger mount, screw the metal plate into the surface (e.g., wall or ceiling), and then watch as the magnetic bottom of the camera snaps securely into place. Make sure to have your volume up and your mobile device close to the Garage Door Controller while pairing. Its sort of like a walkie-talkie function, but better. If the issue cannot be resolved, wed be happy to send a replacement per our warranty. The feed may take a few seconds to load and may take longer depending on the network speed. Set triggers to have your 1080P IOT CAMERA activate under certain conditions. Your micro-SD card must be 64GB or under. Select the Help section on this page (top) that matches your product, and youll find specific guidelines for installation, including ideas on where to place your product for the best data capture success. Momentum Camera is an easy to use and set up Wi-Fi video camera to help you monitor the important things at home. Open Momentum's Settings , click your profile image at the bottom left, and then click Log Out. The Lite plan supports an unlimited number of cameras, including any camera on your account not included in a Plus, Premium, or Pro plan. Tap the middle right camera icon at the bottom of the screen. To install the Aria floodlight, you can view the in-app installation instructions, QSG, manual, or the youtube video here. The burglar would not be able to use the device to access your account. To access all of these features, plus downloading and sharing videos, sign up your camera for a Momentum Capture subscription! You may also adjust the sensitivity level in this screen. From the Momentum app, select the Knoks camera tile. 1. b. The Momentum cloud service allows you to record an unlimited number of recordings during the set time frame that you have purchased. Type in your search query in the field below or choose a topic directly in the navigation below the search field. 1. The Niro is not designed to sustain rain or other harsh weather environments. . The camera will still be registered with your account unless you fully delete it from the app settings. Phone: 1-888-818-0436 (Monday through Friday 8am-5pm PST). Make sure you have strong internet connection. Tap the middle left record icon. Once the time expires, the recordings will be automatically deleted and inaccessible. Email: help@momentumcam.com Phone: 1-888-818-0436 (Monday - Friday 8am-5pm, Sat/Sun 6am-3pm PST). (DO NOT disconnect the attached power wires. Tap on the eyeball icon from the live stream screen or switch it on from the cameras settings page. Tap the Settings icon from the devices main screen, then select Parameters and scroll down till you see Key Lock. 2. Select Knoks camera tile to enter the live view screen. Make sure to have a Wi-Fi connection available before you proceed. How to Reset your Momentum Wi-Fi Video Camera Momentum Camera 2.16K subscribers Subscribe 60K views 5 years ago Visit our official Amazon store for new cameras and other updates:. There is no battery included in the device. 2. You will need to reset your device either from the app or the reset button inside the Knoks camera. Connect to WiFi. 4. Our Momentum app only works on iOS/Android smartphones or tablets. From the Momentum app, select the Garage Door Controller camera tile that includes the camera screenshot. (The Garage Door Controller camera tile has the devices name at the top and an image of a recent camera image.) DO NOT disconnect the wires. The mobile app looks the same . Please follow these setup instructions here for further details. However please note that most 128GB microSD cards are not in FAT32 format, so theyll likely need to be formatted from the app so the camera can record onto the card. You do this by matching the box contents with the list of Whats in the box on the side of the box! For example, Auto (74-76F), Eco (70-80F), Away (65-85F). Next, identify the correct terminals on your garage opener, which are the same ones used for your wall remote console. If its not, then youll need to reformat the microSD card using a computer. 32GB = 36 hours, We have devoted an entire page to this topic! If youre still receiving frequent false alerts or there are high traffic areas that you want to eliminate, you can adjust the cameras motion zones to block out those areas. A mobile device running on an Android 6.0+ (Lollipop) or iOS 9.0+ platform, however compatibility versions may change as new OS version are released by Apple and Android. Select Settings, then tap the SIREN tab. Youll need it to claim the device under our free one-year warranty. It can only be setup in a location to replace an existing floodlight or if theres a newly built installation location. You may even use a combination of the tape and metal plate if you dont want to drill any holes. The other option is to subscribe aMomentum Capture video history plan. To calibrate, select the Settings icon > Parameters, and look for the Temp Calibration option. Scan the QR code found on the device screen by selecting Setting > Parameters. Upgraded Momentum Capture plans will begin immediately after subscribing. Use the Up or Down arrows to increase or decrease the cool temperature value. These settings can be adjusted from the Momentum app. On the apps dashboard, you should have a yellow light control tile. You may only purchase the Momentum Capture subscription plan through the app and camera settings, however heres the link for more info about our plans: Momentum Capture. 3. 4. This is necessary because the wiring and junction box must available for the direct connections. The Knok will alert you on movement that would resemble a human, animal, or vehicle up to 16ft and in a 120 angle in front of the camera. c. Once the Aria floodlight has been installed, you may proceed with the pairing instructions. The recordings will then loop around and record over the earliest saved data. Cant find what you are looking for? At the bottom left corner, you will see a microphone icon. Yes, just like a standard video doorbell. Yes you can! Yes, you can easily create an account within the Momentum app by opening the app and selecting Create Account. Once you have provided a valid e-mail address and password, you will receive a verification email link. Blinking Red light: Camera has failed to connect to a Wi-Fi network. This is most likely related to a pairing issue. You can have automatic recording when the camera detects motion or sound. Tap anywhere on the screen to bring up the top and bottom bars. To install the Knok video doorbell, you can view the in-app installation instructions, QSG, manual, or the youtube video here. 3. Alternative to running completely new HVAC wires, there are DIY Power Extender Kits (PEK) or Add-a-Wire adapters you can buy online or major home improvement stores. 16GB = 18 hours Make sure your cameras pairing process was successful. The Lite plan saves recorded videos and photos for 24 hours. If you save your recordings with a micro-SD card, then your recordings will be lost along with the device. If you have an existing wired doorbell, theres a good chance that the Knok will also work on your home! Dont worry this is pretty standard for most home Wi-Fi routers these days. Setting up Rules Your 1080P IOT CAMERA camera will record video when rules have been set through the Momentum App. You can tell if the wiring is correct by testing the heat/cool/emer modes. This has a much wider range of detection at 270. 3. Tips: If the QR code scan fails, you can try a few things. If the light shows a blinking red light then you will have to reset the camera by holding down the reset button for 10 seconds. Select the Camera option and follow the prompts. On the back of the camera you will find a Reset button (lower right side). b. Tap "Install" to download the app. Renewals occur every month or year, depending on the billing cycle you selected when signing up. Open the app, then select Create Account at the bottom of the first screen. If SBC and not aptX is displayed, you can change the codec on MacOS via the via the "Terminal" app. It should be the QR code with Device ID labeled above it. (Momentum does not track location of our users, but this is an Android system requirement for pairing that cannot be bypassed.). We are committed to maintaining your loyalty and acting in good faith at all times. You must first download the Momentum app from either the Apple Appstore for Apple devices or Google Play for android devices. The Plus plan saves recorded videos and photos for 7 days. Tap on Change Password. Night vision mode is automatically activated when the camera senses a low light environment. Note you will not be able to hear any audio coming from the camera while the microphone icon is selected (similar to a walkie-talkie function). i. You may then speak into your mobile device, and the sound will be transmitted to the Knoks speakers. The Momentum app is capable of working with your Nest Thermostat device. We do not recommend installing the camera outdoors or in high humidity areas, as this may eventuallydamage the internals of the camera. Make sure you turned the switch back on from the breaker box. SAVE THE RECEIPT! It should make a clicking noise once securely placed. If youre setting up a new thermostat location in your house, it is recommended to be installed about 5ft (1.5m) above the floor. Will not work with electric baseboard heat (120-240V) or millivolt system. Swipe left or right to access the additional camera tiles. Momentum Capture allows you to record an unlimited number of recordings during the set time frame that you purchase. It is normal for Meri thermostat to take up to 30 minutes to calibrate the temperature after powering on. The tiles on the dashboard will now be able to be moved around, shrunk, enlarged, removed, or added. 4. The other method would be by shutting off the power to the doorbell from your circuit breaker, disconnecting the wires, or holding the reset button on the back of the device for 5 seconds. If you purchased your Momentum product in store, please return your product to the retailer provided that you are within their return period and follow their return policy. The Premium plan saves recorded videos and photos for 30 days. Motion alerts and recordings will only work in the active zones. Your photos can then viewed from your Activity page and is stored in your cloud storage and the micro-SD card (if one is inserted). Stopping the recording early will prevent you from saving that clip. If you think you are missing a part, please contact our Customer Service Team: Of Course! The Aria can only be mounted onto an existing wall floodlight location. 2. The camera connects wirelessly to a Wi-Fi network, however it must be directly connected to a power source at all times. Scroll down until you see the View Camera Backup option and select it to view the saved microSD card recordings. Currently we do not have a plan to allow 24-hr continuous recording, however the camera can track and record motion activity all day. 3) Turn off notifications for the Momentum App from your phones app settings. Of Course! Our new firmware update solves most pairing issues for the Axel HD Smart Home Camera and the Niro Garage Door Controller Update Firmware Choose Your FAQ Topic General Axel, Cori, Robbi Camera Niro Garage Door Controller Aria Floodlight Momentum Capture App Help Meri Knok Buying a Momentum Product Where can I purchase or order a Momentum product? a. Insert your micro-SD card into the micro-SD card slot which is found inside the camera unit. Rules allow your device to activate and monitor the area while you are not watching the live stream. Go to "General > Transfer or Reset". Make sure to follow the labels for the LOCK and OPEN positions. Tap anywhere on the screen to bring up the top and bottom tool bars. a. Momentum Capture subscriptions remain active until canceled. To control the PIR motion zones, go to the Arias live video screen, tap the Settings icon at the top right corner, go to the Arias LIGHT settings screen, then tap the blue Edit button. Install the thermostat. 1) Turn on Privacy Mode for your camera. Here is an estimate of the number of hours of recording you will get with various sizes of Micro SD cards, recording at 1080p: 4GB = 4.5 hours This process will erase the cameras current (your old) Wi-Fi connection, but note this process will not delete the camera off your Momentum account. The camera will then be ready to pair again. The other way is in the live view screen. Therefore we recommend that it be used indoors or in an area protected from the elements. Tap the middle right camera icon. 8GB = 9 hours Your account will already be enrolled after pairing your camera. However, the burglar will not be able to use the device since its still linked with your Momentum account. Once you have successfully connected the camera device to your mobile device you are set to go. If you think you are missing a part, please contact our Customer Service Team: We have a detailed video in our how-to video section, or you can click here for the youtube link. The cameras do not seem to want to connect to a 5GHz network and, in fact, might not be capable of it. You may then attempt to re-pair the device on a different Wi-Fi network. If you would like an outdoor camera, we would recommend the Momentum Aria Floodlight which is a weatherproof floodlight and camera that protects the outside of your property. Tap on + or - key to adjust the temperature. 3. Yes, you may also do that as well while viewing the selected recording. Follow the prompts in the app to create your new Momentum account. The same setup rules apply for the second door, so youll need to wire the appropriate terminals from your second garage opener to the second pair of terminals in the back of the Garage Door Controller. Click the link in the email to confirm your account registration. Tap Unbind Device at the bottom and tap Confirm to remove the thermostat from your account. You can choose to switch which cameras are supported on a subscription by selecting them in the Manage Device section. Tap anywhere on the screen to bring up the top and bottom bars. b. From this screen, select alerts to view your recordings. After entering the password, tap the check mark to confirm. Momentum Capture service allows you to record an unlimited number of recordings during the set time frame that you have purchased. Momentum Capture allows you to record an unlimited number of recordings during the set storage duration that you purchase. Tap on the microphone icon on the left side of the bottom tool bar. However, the burglar will not be able to access any of your account data. (The Knok camera tile has the devices name at the top and an image of a recent camera photo.) To control the cameras motion zones, go to the Arias live video screen, tap the Settings icon at the top right corner, go to the Arias CAMERA settings screen, then tap the Edit Motion Zones. The app logo will show a half blue and red color. Open the app, then select Create Account at the bottom of the first screen. Just bought and installed a Momentum outdoor cam. Yes! Tap the round icon in the middle left of the bottom tool bar. Note you will not be able to hear any audio coming from the camera while the microphone icon is selected (similar to a walkie-talkie function). Once its full, it will loop around and start overwriting starting from the oldest recorded data. Dont worry this is pretty standard for most home WiFi routers these days. Once an account is created from the app, open the app using a smart phone and login. The password can be either letters, numbers, or combination of both. Of course! Selecting this button will have the camera start recording. You will see a capped port within the camera. Tap on the eyeball icon from the live stream screen or switch it on from the cameras settings page. But if you want to record videos or take pictures, youll need a data storage option, such as a Micro SD Card. This set range will continue all the way until the next Timing schedule or until you manually change the mode or temperature value on the thermostat. 3. Send us a message well be in touch in no time. From the live view camera screen, tap the settings icon at the top right corner. You may tap it again to turn it off as well. Adjust the bars to your liking. If the chime kit wires are not fastened securely, its possible the doorbell is not being supplied with enough power to run all its operations. Follow the prompts in the app to create your new Momentum account. b. However, at night the infrared (IR) camera light will reflect off the glass and greatly reduce any outside visibility. This process will erase the camera's current Wi-Fi connection and will need to be re-paired again to the new Wi-Fi from the Momentum app. b. Yes, you may also do that as well while viewing the selected recording. This means it is delaying the cooling or heating operations. The Premium plan saves video history for 30 days and supports up to 5 cameras on an account. A Restart will allow you to retain the same settings, but a Reset will wipe the connection and Wi-Fi settings. c. To reset the Aria through the manual method, you carefully detach the camera from the rest of the floodlight device. Tap the icon to activate the light, and the icon will turn yellow to indicate that the lights are on. 2. B. If youre unable to restart your device from the app, your device may not be connected to the internet. For the Momentum Axel, you may also use a 5GHz network and router. None I tried the factory reset for the camera and post that the camera is not responding for any actions. Double Blinking Blue Light: Camera is ready to connect to a Wi-Fi network. DO NOT disconnect the wires. You can choose to downgrade or cancel your subscription at any time. You can also check out our How-To videos, and the downloadable pdf instruction manuals on each product page. Tap on the camera icon on the bottom tool bar. In order to function, the device must be directly connected to a power source. Select Garage Door Controller camera tile to enter the live view screen.
